Customer Service

Returns

If you have ordered the wrong item, or there is anything wrong with your shipment then please contact us and let us know about the problem. We can work together to authorise a return or figure out the best solution.

Warranties

If there is an issue with a product then please stop using it immediately and contact the dealer you bought it from. If you bought it from MBS Europe then please contact us. We will ask for images of the product. Please include both images of the complete item on both sides as well as close ups of the fault. These different images will help us assess the issue.

Manuals

Mountainboard Manuals

Electric Mountainboard Manuals

Technical Queries

If you have a technical question, please get in contact and ask us. If we cannot answer immediately ourselves, we will find someone who can.